I was watching an episode of ‘Breaking Bad’ the other evening (I know I’m late with this…) and a character was asking the main character, who is a scientist, why the flavours of his clam chowder reminded him of his childhood. Walter, the main character, explained the ‘hippocampus’ in the brain is sent information from food sensors and it’s the hippocampus that processes these signals in relation to memory and emotion…and that’s why certain tastes and smells remind us of things in the past. And that got me thinking about marketing and its emotional effect
This sounds complicated but there are only two types of adverts you will ever see.
The first works because it is based on feeding the brain with enough information to make a conscious rational decision. These are called ‘Logical Persuasion’ adverts or LP ads. An example might be the Quooker advert. This is the tap that does everything, and the advert accurately describes what the tap can do; chilled water, fizzy water, boiling water, anti-burn features, easy to install etc. Another might be a car advert where they talk about performance figures or outstanding features. These fact-based ads that are appealing to the conscious decision-making processes of the mind.
The second type of advert bypasses rational decision making pretty much altogether and appeals to the aspirational desires most of us have. These are called ‘Non-Rational Influence’ or ‘NI’ ads. An example might be a beer advert where there is a close up of the beer glass with the condensation beading and running down the side of the glass. (I’m feeling thirsty just writing this!). Or maybe it’s an advert for a car but this time we see the car being driven on a beautiful country road by an attractive woman or handsome chap. These adverts evoke an emotional response.
So, have a guess which type of advert is the most successful.
The answer is the NI advert*. It’s the perfume advert with the attractive woman in glamorous surroundings. That’s why these adverts work. It’s why fragrance companies spend a fortune promoting a product which exists to make you smell nice, that you can’t actually smell via the TV. There is method in their madness!
- *Dr. Ian Cook, a professor of psychiatry at the Semel Institute for Neuroscience and Human Behaviour at UCLA.